Learn how your personal information is collected, stored, and kept secure on the 33 bd platform — everything explained clearly in English.
When opening an account at 33 bd, your name, date of birth, email address, and mobile number are collected. This information is used to verify your identity and keep your account secure. Date of birth is essential for age verification, as we only provide services to adult users. All information you provide is always stored in encrypted form and protected against unauthorized access. If you need to update your information, you can do so at any time from your profile settings.
Information about your usage — such as which games you play on the platform, how long your sessions last, and which features you use most — is collected automatically. This information helps us improve the platform experience and tailor content to your preferences. Login time, device type, and browser information are also recorded for security purposes. This information is never sold to third parties and is used solely to improve the quality of our services. It also plays an important role in detecting suspicious activity and preventing account fraud.
Payment information required during deposits and withdrawals is collected, however complete card numbers or bank account details are never stored directly on our servers. Transaction history, amounts, and dates are recorded and can be viewed in your account statement. Retaining certain financial data for a specified period is legally required for anti-money laundering compliance and regulatory obligations. All financial information is protected with industry-standard encryption technology. If any unusual transaction is detected, we will make every effort to notify you immediately.
Your device's IP address, operating system, and browser type are collected automatically. This information is primarily used for security verification and to ensure platform compatibility. We do not track your precise geographic location; only country-level location data is used, which helps ensure Bangladesh-based service delivery. Cookie and session data are used to enhance the user experience and maintain login state. You can manage cookies from your browser settings if you wish, however some features may become limited as a result.
You are in control of your data — 33 bd is committed to ensuring that.
33 bd uses industry-standard SSL encryption and firewall technology to protect your information. All sensitive data stored on our servers is kept in hashed and encrypted form. Regular security audits are conducted to quickly identify and resolve any vulnerabilities. Internal staff access to data is strictly controlled and permitted only where necessary. In the event of a data breach, we will notify users within the timeframe required by law.
You have the right at any time to view, correct, and request deletion of your stored information. After account closure, data beyond what is legally required will be deleted within a specified period. The option to opt out of marketing communications is always available and we respect your preferences. Under the right to data portability, you may request a copy of your data. To exercise these rights, contact us at [email protected] and we will respond as promptly as possible.
33 bd never sells your personal information to advertisers or unauthorized third parties. Limited information may be shared with trusted payment gateway partners for payment processing, however they are equally bound to uphold the same privacy standards. Information may be disclosed to authorities if required by legal obligation or court order. Minimal information may be shared with industry-standard verification services to prevent fraud and ensure security. In all cases of data sharing, we always follow the principle of minimum necessary information.
Contact us for any privacy-related questions or requests: [email protected] — Our team provides support seven days a week, in accordance with Bangladesh time.
33 bd reserves the right to partially or fully amend this privacy policy at any time. The updated policy will take effect as soon as it is published on the platform, and the date of the most recent update will be noted at the top of the page. For significant changes, registered users will be notified by email or through platform notifications where possible. Continued use of the platform after any changes will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.
The 33 bd platform uses session cookies, preference cookies, and analytics cookies. Session cookies maintain your logged-in state and are automatically deleted when the browser is closed. Preference cookies remember your language and display settings so you do not have to set them up each time. Analytics cookies are used to monitor platform performance and contain no personally identifiable information. You can block or delete cookies from your browser settings, however some features may not function correctly as a result.